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Heat Pump Installation Calgary

Heat pump installation in Calgary

Heat pump installation in Calgary, sized against your actual house and paired with a gas furnace so the coldest weeks are covered.

5 star rated on GoogleCalgary and surrounding areas
Heat pump installation in Calgary: an air source heat pump raised clear of the snow on a wall bracket
5.0
Rated on Google
24/7
An owner answers
2020
Family-run since
$5M
Liability insurance
  • Better Business Bureau Accredited Business, A plus ratingBBB A+ Accredited
  • WCB Alberta coverage, currentWCB Alberta current
Heat pump or furnace

Is a heat pump installation right for you?

It depends on your home and your efficiency goals. A heat pump is efficient cooling first, with supplemental heat on top depending on the weather outside.

Worth doing now

The house is ready for one and something else is due anyway, so the money does two jobs at once.

  • The air conditioner is finished, because one heat pump replaces it outright
  • The furnace is near the end too, so the pair gets done once instead of twice
  • The house is tight and well insulated, which is where a heat pump works best
  • If your goal is to increase the efficiency of the home you already have

Worth waiting on

Something in the house has to be sorted first, and putting a heat pump on top of it wastes the machine.

  • The return ducts are undersized, and a heat pump fighting them will disappoint
  • Insulation and air leakage are the real problem, and both change the sizing
  • The furnace and the air conditioner are both young, so nothing is due yet

If the answer is not a heat pump this year, we will say so and price the alternative beside it. You get the reasoning before you commit to anything.

What you are buying

Inside a heat pump installation in Calgary

An air source heat pump does not burn anything. It moves heat, pulling warmth from outdoor air in winter and pushing it back out in summer, so one unit replaces your air conditioner.

  • Sizing measured on your own house, not guessed from the floor area
  • Ductwork, static pressure, and the electrical panel checked first
  • Line set brazed, pressure tested, and vacuumed down properly
  • Permit handled, commissioning figures written down before we leave
The outdoor half of a Calgary heat pump installation, bracketed off the ground so snow cannot drift into it
The process

How a heat pump installation works with TNT

Three steps, and the same crew through all of them. The people who measure your house are the people who install the heat pump and commission it before they leave.

  1. We measure first

    Sizing measured on the house you actually own. We read the ductwork, take a static pressure reading, and check the panel for spare capacity.

  2. The price up front

    Equipment, labour, electrical*, permit and disposal, itemised on one sheet before anything is ordered. You will know the tier and where the changeover sits.

  3. In and commissioned

    The outdoor unit set level on its pad, the line set brazed, pressure tested and vacuumed down, then the system proven in both heating and cooling before the van leaves.

The quote is written on the visit, not posted to you three days later. If your system is down right now, skip the form and call. 24/7 emergency service, an owner answers or calls back.

*Electrical sometimes needs a licensed electrician. Where it does, it is discussed on the visit and added to the quote afterwards rather than priced on the spot.

Heat pump timeline

How long does a heat pump installation take in Calgary?

Most heat pump installations in Calgary take one to two days. A single ductless head is the short end, and pairing one with a gas furnace pairing a new heat pump with a new furnace is the long end.

  • A ductless head or two

    One day on site. The outdoor unit goes on its pad, the line set runs through to each head, and every head is proven in heating and in cooling before we leave.

  • Replacing the air conditioner

    One day in most houses. The old condenser goes, the heat pump takes its place on the pad, and the controls are set to hand over to the furnace you already have.

  • Heating and cooling, same day

    Two days is normal. A new furnace and a new heat pump go in together, the electrical and the venting are done once, and the changeover is set at commissioning.

Which of the three you are looking at is settled on the quoting visit, once the loads are run and the panel has been read. The date is yours to pick from there.

Paying for it

Paying for a heat pump installation in Calgary

Rebate programs for heat pumps exist and change through the year, so the current detail is kept in one place, with heat pump rebates and HVAC financing in Calgary.

  • Monthly promotions on installs

    Promotions on new installations change through the year, so ask what is running when you book. Once approved, you sign off directly with the lender.

  • 15% off on every new install

    The discount comes off the price we quote you. There is no list price marked up first so the saving looks bigger than it is. Ask about it when you book.

  • The full price in writing first

    Equipment, labour, and what is included, itemised before any work starts. If something turns up on the day, you decide before we carry on.

  • Two year warranty on the labour

    If our workmanship is at fault we come back and fix it, no argument. The equipment carries its own manufacturer warranty on top of that.

Subject to a third-party credit check. Approval and terms are set by the lender, not by us, and we will tell you what you qualify for before you commit.

Why TNT

Why Calgary homeowners choose TNT

A heat pump is a box plenty of companies in Calgary will sell you. What separates one heat pump installation Calgary quote from the next is who sizes it and who fits it.

Family-run

Since 2020

Started by family and close friends and still run by them. No head office, no franchise agreement, and no regional manager between you and the work.

In-house crew

No subcontractors, on any job

The technician in your mechanical room is a TNT employee, not a crew hired for the week. The standard is the same on the fifth job of the day as on the first.

Answered, not queued

24/7, answers or calls back

No heat at 2am in a Calgary February is an emergency, not a ticket. Ring at any hour and an owner answers or calls back, tells you what to check, and when someone can be there.

Priced in writing

Before a tool leaves the van

An itemised quote covering equipment, labour and what is included. 15% off new installs, plus financing with promotions that change through the year.

Commissioned properly

Measured on every install

Refrigerant charge weighed in, airflow and static pressure read across the ductwork, and the defrost cycle proven before we leave. Two year warranty on the labour.

Client reviews

What Calgary homeowners say about TNT Heating & Air Conditioning

5.0Rated on Google

Every review TNT has ever received is a five star review. Heat pump installation Calgary homeowners get the same crew that earned every one of them.

TNT installed the furnace system on our new build, and then we proceeded to get our AC with TNT as well. Jamie was super responsive, kind, and informative… In addition to being fairly priced.

Christina Golubic

Jamie and his team provide incredible expertise. They gave me consultative choices to improve my existing system, and clean installation done right… all at a fair price.

It was -30 kind of winter day… other companies asked for us to wait over 24 hours… Jamie came to service our non heating furnace within an hour and fixed the problem quickly.

Adelia Timirboulatova

Amazing service. I would not go with anyone else. Jamie tells you the truth, stands by his work and follows up.

Robert Milne

Not only was TNT very reasonably priced, they fit me into their busy schedule during the heat spell and got me all set up in no time.

John Klassen

Jaime was professional and kept me informed throughout the entire process… His technician arrived on time, was knowledgeable, and took the time to answer all of my questions.

Glenn Jefferies

Would highly recommend. Check with TNT before making any decision regarding heating or AC install. Believe me. They were amazing.

michael stapleton
Heat pump winter performance

Do heat pumps work in Calgary winters?

Yes. A cold climate heat pump still makes heat at minus 25. In Alberta the changeover is set higher than that, nearer minus 15, because below it cheap natural gas is the better way to buy heat.

  • Cold climate equipment is rated to about minus 25
  • An average January night in Calgary sits near minus 13
  • Defrost cycles are normal behaviour, not a fault
  • At minus 30 with the gas backup, nothing you would notice
A cold climate heat pump in Calgary with the insulated line set running into a sealed wall penetration
Choosing the equipment

Choosing your heat pump

Three quite different machines share the name. Which one suits you comes down to how far into the winter you want it to carry, and what the ductwork is like.

Standard air source

Strong above about minus 10

Cheapest of the three to put in and it cools just as well. Heating output falls away in the deep cold, so it wants a healthy gas furnace behind it.

Cold climate

Inverter driven, rated to minus 25

Built for this climate. A variable speed compressor pulls heat out of air the others have given up on, and it carries most of a Calgary heating season.

Ductless mini split

Wall heads, no ductwork at all

The answer where there are no ducts: homes with hot water heat, additions, garages and suites. Each head has its own control, so a suite sets its own temperature.

Sizing decides more here than on anything else we install. Oversized it short cycles, undersized it leans on backup heat, so the calculation comes first.

What it costs

What drives heat pump installation cost in Calgary

Nobody can price a heat pump over the phone, and a range printed on a website is a guess dressed up as information. These four things set the number.

The loads, both of them

Sized against the heating and the cooling loads of your house, not its floor area. Insulation and windows change the answer.

Ducted or ductless

Working with healthy existing ductwork is one job. Running a multi head ductless system through a house with no ducts at all is a different one.

Gas backup, or all electric

Keeping a gas furnace on as the backup changes the equipment, the controls and the wiring. Going all electric changes all three the other way.

The panel and the tier

A heat pump needs a dedicated circuit and the panel capacity to feed it, and cold climate equipment costs more than the base of the range does.

None of these four can be judged from a photograph or a phone call, which is why the number follows a visit. Ring and we will tell you what we need to see first.

Already own one

Heat pump repair in Calgary

We repair heat pumps as well as install them, including systems that came from somebody else. Diagnosis comes first, and the finding comes with a price in writing before anything is ordered.

  • Ice on the outdoor coil that the defrost cycle never clears
  • Weak heat in the winter, or weak cooling in July, from one unit
  • Short cycling, a tripped breaker, or a unit that will not start
  • Backup heat running constantly and driving the power bill up
Heat pump installation Calgary: a TNT technician checking the refrigerant line connections at an indoor air handler
Areas we serve

Where we install heat pumps around Calgary

Heat pump installation across Calgary and the towns nearby, specified for an Alberta winter rather than a milder climate.

Calgary

All four quadrants, and no part of the city is treated as out of the way.

And the towns around it

  • Chestermere
  • Okotoks
  • Airdrie
  • Langdon
  • Cochrane
  • Priddis
  • Millarville
  • Bragg Creek

Further out? Tell us where you are and we will say straight away.

Heat pump installation Calgary FAQs

Heat pump installation Calgary questions

The ten things Calgary homeowners ask us before putting one in.

Question not answered here? Ask TNT Heating directly or call (403) 408-6136.

Free Calgary HVAC quote

Expert heat pump installation in Calgary

A technician measures the house, sizes it properly, and leaves one itemised written quote. No charge, and no obligation to go ahead.

Broken down right now? Call us. The line is 24/7 and an owner answers or calls straight back.

Heat pump installation Calgary: commissioning the wall thermostat on a newly installed Calgary heat pump